Vacancies 

Full Job Description

Sales Associate

Department: New Business Sales
Location: Wynyard, Billingham
Company: Made for Trade

Job Description:

Reporting to the Sales Manager, the Sales Associate plays an integral part in the organising and deployment
of marketing and sales campaigns for all MFT products and actively seeking out new business opportunities for
our Sales Manager.

Responsibilities include but are not limited to: –

Support MFT Marketing Strategy

• Assist Sales Manager in achieving Sales Strategy and overall Sales Targets
• Support Sales Manager and our clients with product demos, training, exhibitions, MFT site visits
• To achieve Sales Revenue/GP targets as agreed with the Sales Manager

Communication

• To act as an internal Sales point of contact for prospects and existing customers
• Handle inbound calls and deal appropriately with queries whilst achieving agreed KPIs
• Pro-actively outbound call to enable required prospects to customer conversion rate
• To convert prospects to customers as per conversion rate agreed with Sales Manager
• Focus on individual product Sales as required e.g. Patio Sliding Doors, Korniche Bifolds etc
• Deal with incoming website enquiries with the goal of converting them to sales

Technical Knowledge

In depth product knowledge is essential to servicing customers in the Sales associate role. Full training is provided however you may be required to spend time on each product to gain awareness of the components used and an understanding of how the product is manufactured. This not only improves understanding and communication with customers but also cements relationships on a foundation of product expertise.

Reporting

• Pro-actively manage existing Customer relationships including collating feedback
• Actively carry out product and competitor market research
• Ensure all Sales activity is logged on CRM system
• Adhere to internal processes and procedures

Key Skills

• Excellent verbal, written and communication skills
• Confident handling bi-directional communication across multiple platforms
• High level of resilience and the ability to remain focused on goals
• A self-starter, with an outgoing personality and a positive outlook
• An analytical thinker with the ability to work well as part of a team
• Good self-management skills and the ability to prioritise tasks effectively

To apply, please send your CV and a cover letter to recruitment@madefortrade.co

Recruiters, please note: While we appreciate your interest, we’re currently seeking direct applications only at this time.

Full Job Description

Trade Enquiry Administrator

Department: Sales Enquiries
Location: Wynyard, Billingham
Company: Made for Trade

About Us:

At Made for Trade, we pride ourselves on our 40-year history of excellence in the fenestration industry. As the UK’s largest manufacturer of Aluminium Roof Lanterns and Bi-Folding Doors, and the home of the multi-award-winning Korniche brand, we are committed to innovation, quality, and exceptional customer service. We are looking for an enthusiastic and dedicated individual to join our well-established team as a Trade Enquiry Administrator.

Job Summary:

The Trade Enquiry Administrator will be the first point of contact for our customers, providing exceptional service by handling enquiries efficiently and professionally. This role is ideal for someone who is quick-thinking, eager to learn new skills, and hard-working. All necessary training will be provided to ensure your success in this role.

Key Responsibilities:

• Respond promptly and effectively to customer enquiries via phone and email.
• Provide accurate information about our products and services.
• Maintain and update customer records in our database.
• Assist with the preparation of quotes and processing orders.
• Collaborate with other team members to ensure a seamless customer experience.
• Perform general administrative tasks as required.

Key Skills & Attributes:

• Quick-Thinking: Ability to think on your feet and handle enquiries efficiently.
• Eager to Learn: A keen interest in acquiring new product skills and knowledge.
• Hard-Working: Demonstrates a strong work ethic and commitment to delivering high-quality service.
• Basic Computer Skills: Proficient in using computers and email; familiarity with basic office software.
• Communication Skills: Excellent verbal and written communication skills.
• Team Player: Works well within a team and supports colleagues as needed.

What We Offer:

• Comprehensive training to equip you with the skills needed to excel in your role.
• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.
• Modern Offices with on-site parking, gym facilities, free tea, coffee with canteen area.

How To Apply:

If you are ready to start an exciting journey with Made for Trade and believe you have the qualities we are looking for, we encourage you to apply. For an informal chat before applying, feel free to contact Lindsay at 01642 051778.

To apply, please send your CV and a cover letter to lindsay.ellis@madefortrade.co.