Made For Trade (MFT), a leader in the fenestration manufacturing industry, has successfully been reissued the ISO 9001:2015 accreditation, demonstrating its ongoing commitment to the highest standards of quality and customer satisfaction. This annual renewal, following rigorous assessments by NQA, underscores MFT’s dedication to maintaining a robust quality management system across all facets of its operations.
Engineering-Led Ethos and Industry-Leading Standards
Since first achieving the certification in 2022, MFT has consistently proven its engineering-led ethos, drawing on expertise from the automotive, motorsport, and aerospace industries to elevate its manufacturing and glazing processes. The reissuance of ISO 9001:2015 reaffirms MFT’s ability to deliver products and services that meet and exceed industry benchmarks.
For MFT, “quality” extends beyond aesthetics and longevity. It encompasses a disciplined approach to quality assurance and control, ensuring precise repeatability in every aspect of product design, sales, and manufacturing. The NQA certification sets MFT apart, providing trade partners, installers, and end consumers with the confidence that each product adheres to consistent, high-quality standards.
Jason Couse and Chris Wann
Commitment to Rigorous Systems
“Maintaining ISO 9001:2015 accreditation is a testament to our ongoing commitment to excellence,” said Chris Wann, Operations Director at Made For Trade. “It validates our rigorous quality system, which is tailored specifically to our business and ensures we provide the best service in the industry.”
Quality Manager Jason Couse, who joined MFT in 2020, has played a pivotal role in refining and formalizing the company’s processes. “The reissuance of this accreditation is a reflection of the hard work and dedication of the entire MFT team,” said Couse. “We have built upon a strong foundation, implementing a practical and workable Quality Management System (QMS) that drives continuous improvement across all areas of the business.”
Team Collaboration and Enhanced Internal Audit Capabilities
The QMS involves all members of the business, with strong leadership from the directors and significant contributions from Operations Manager Mike Robinson, and manufacturing leads Frank Donaghy and Rich Bezance. Mark Thompson and Tracy Garrod further enhanced MFT’s internal audit capabilities by achieving recognized auditor standards of CQI and IRCA.
Customer Confidence and Ongoing Dedication to Excellence
The reissuance of ISO 9001:2015 signifies more than just compliance. It represents MFT’s dedication to continuous improvement and customer satisfaction. By maintaining this internationally recognized standard, Made For Trade ensures that its trade partners, installers, and end consumers can rely on the consistent quality and exceptional service that the company is known for.
